Shipping and Delivery
We take care of all the flight/shipping arrangements. All you have to do is pick up your baby bird at your door step (Door To Door Delivery) on the same day within 3 to 8 hrs. Very simple and very Safe! We only ship through the airlines!
Health Guarantee of Our Birds
We have the strongest bird guarantee in the country, and more importantly, we stand behind our guarantee. The guarantee is simple: We guarantee that we are selling you a perfectly healthy bird. To verify that guarantee, within five days you need to go to an Avian Vet and get any and all testing you prefer to do on your bird, at your expense. We can guide you as to the tests we suggest. If the results are not perfect but the bird can be easily treated, then we pay for all medications and all treatment. If the results are unacceptable then we either replace your bird or refund 100% of the purchase price of your bird, at our option.
Since we have 100% control over the bird’s environment at our store but have no control over the bird once it leaves, we can only guarantee the bird for the first five days. We guarantee that when the bird leaves the store that it has been properly socialized and that it is 100% healthy. Your new bird has been given an excellent start here at Hand Raised Macaw and Parrots, and it is now your responsibility to properly care for your bird. We are always here to help you take the best care of your bird with the biggest variety and best quality bird products available in the world.
We offer shipping Interstate:
We will coordinate flight times with our customer a few days in advance before the bird is being shipped (weather permitting). The customer is supplied with air waybill number, and flight arrival time prior to departure.
How does shipping work?
We take care of the flight/shipping arrangements for all our customers. All a customer has to do is to pick up their baby at their nearest airport with a Valid I.D. Simple and Safe!
Is shipping safe for the birds?
Yes, of course!!! Our pet carriers are well designed to ensure our bird(s) enjoy their flight to their destination. We provide food, water, and soft bedding inside the shipping carriers to make sure the baby is comfortable while traveling. In addition, we train our bird(s) to be in a pet carrier daily for a few mins to ensure they don’t get stressed while traveling during their flight.
What is inside/on top of the shipping carrier?
A weaned bird comes with extra food (Pellets/Seeds mix) inside a ziplock lock bag that will last you a few days. Un-weaned bird comes with a hand-feeding syringe, pellets/seeds that the baby is being weaned on and baby formula that will last you a few days.
Do birds come with a health guarantee?
Yes, all our weaned birds come with a full health guarantee. We provide our customers with 30 days health guarantee to take the bird(s) to an avian veterinarian. If an avian veterinarian states that the bird was Unfit for sale (not healthy), a certificate/paperwork must be presented to our aviary within 24 hours of exam for exchange or full refund of the bird(s).
All our birds (weaned or un-weaned) are DISEASE TESTED negative for Polyomavirus (PVD), Avian Borna virus (ABV), Proventricular Dilatation Disease (PDD), Psittacine Beak and Feather Disease (PBFD), and Chlamydia psittaci. We provide paperwork with every bird we sell.